Return Policy

Eligibility: Satisfaction with your purchase is important. If for any reason you are not happy with your order, you may return it within 10 days of the delivery date for a refund or exchange.

Condition of Return Item:

• Items must be in their original condition.

  Any jewelry that has been resized, altered, or customized is not eligible for return.

Custom Made Jewelry:

• Customs may be refunded 50% of the purchase value depending on the design via store credit. This refund will be up to Crown Forged to decide.

Return Process:

• To initiate a return, please email CrownForged@gmail.com.

• Once your return request is approved, you will receive instructions on how to return your item(s) and a prepaid return shipping label (if applicable).

• Please securely package your item(s) and affix the return shipping label to the package.

• Drop off the package at any authorized shipping carrier location.

Refund Processing:

• Refunds will be processed within 5-7 business days after receiving and inspecting the returned item(s).

• Refunds will be issued to the original form of payment used for the purchase.

Return Shipping Costs:

• Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., defective or incorrect item received).

• Original shipping fees are non-refundable.

Damaged Items:

• If you receive a damaged or defective item, please email CrownForged@gmail.com immediately to arrange for a replacement or refund.

• Photos or additional information may be requested to assess the damage or defect.

Final Sale Items:

• Final sale items are not eligible for return or exchange unless they are damaged or defective upon receiving.